FAQS on Hair Loss and Hair Therapy Wigs


Hair Therapy Wig SalonQ. Where do I find advice and help with hair loss, hair thinning, receding hairlines, baldness, and information on wigs for men and women of all ages in New Zealand?

At Hair Therapy Wigs in Christchurch, we have many years of experience providing advice and support, as well as full wigs and filler wigs for people of all ages who have lost their hair due to chemotherapy, radiation therapy, Alopecia Areata, burns, and other medical issues. Diane Watson, a former client of Hair Therapy Wigs, is now living her dream as the owner manager of this outstanding and busy little business, providing a level of selfless support, understanding, privacy and professionalism that can only come from one such as herself, who has walked this same path.

Q. Where do I find wigs for the elderly in Christchurch?

Some of our most moving experiences are with men and women who have found later in life that a wig can change their lives for the better. A wig can restore and enhance lost self esteem, and can create a new you. If you or someone you know would benefit from a wig at any stage in their lives, we would love to hear from you to provide our experienced support, advice and professional services.

Q. Where do I get wigs for Children in New Zealand?

At Hair Therapy Wigs in Christchurch we can advise on, supply and fit wigs for children of all ages. Diane Watson regularly visits organisations in Christchurch to assist children and their families with hair loss solutions for a wide variety of causes, and for short and long-term use.

Q. What do I do when my wig is ready to be fitted?

You don’t need to do anything, simply book at appointment where we welcome you to visit us in the privacy of our Hair Therapy Studio. At the Studio we can cut your hair, or shave your head as needed. This is often an emotional time so we provide optimum understanding and support, as well as ongoing advice and assistance whenever needed.

Hair Therapy Wig ConsultationQ. Can I bring a friend, parent or support person with me to any wig appointments?

Absolutely yes. If you feel you would like to have someone there who puts you at ease, then by all means bring him or her along. Our philosophy is about turning what can be a very challenging time into a pleasant and stress free experience, so along with the understanding and care we willingly provide, an additional support person or people are always welcome.

Q. When should I wear or not wear my wig?

When you wear your wig is a personal choice, but it does need to be removed when sleeping to prevent damage. We sell a great range of stylish turbans and hats to keep your head warm when you are not wearing your wig.

Q. Can medical insurance or subsidies cover the cost of my wig?

Yes. In many cases you can apply for subsidies to cover the cost, dependent on your condition. We are happy to advise, and are experienced and efficient in this area so we are more than happy to undertake the application process on your behalf.

Q. When choosing a wig colour, do I need to match or dye my own hair?

No. We can match the wig colour to your existing hair colour. Some of our clients choose to have a natural wig matched to their hair colour, and a second wig of a more vibrant shade for outings and parties.

Q. Can I choose any colour wig and can you advise?

What we usually advise is to get a first wig that is your natural shade, or a natural colour that is complimentary to your colouring – rather than a brightly coloured wig. We can consult with you on the right shade for your colouring. We advise starting with a natural coloured wig first, where the wig is required for medical reasons, because some days you may not feel so vibrant and a natural coloured wig allows you to feel more like yourself.

Q. Can I get a salon quality cut and treatments while wearing my wig?

Yes you can! Make an appointment with us to have a private salon treatment, just like you were at the salon. We can cut, style, straighten and provide general maintenance to have your wig looking like new right, and you feeling like you’ve been treated to a salon experience.

Q. Will I have complete privacy when choosing, fitting, and having a wig styled?

Yes. We have private rooms designed for optimum comfort, facing our quaint little courtyard.

Q. What do I do if my wig is damaged?

We offer a convenient overnight service where you can drop your wig to us in the evening and pick it up next morning good as new. We understand how important your wig is and gladly provide emergency assistance and advice wherever needed. However, we can only offer this service to wigs that are the Ellen-Willie Brand.

Q. When should I make my first appointment for a wig fitting?

If you know you will be having a treatment that could or will result in hair loss, then please feel welcome to contact us for an appointment well in advance. This way we can match your wig to your existing hairstyle and colour, and keep it aside for you until you are ready for it. We welcome you back for a hair cut and fitting at such time that the wig is needed. This is done privately, and with our own experienced care and understanding.  

Q. Can I put gel in my wig?

No it is preferable to avoid using gel on a wig, because it will cause a build up on the fibre and will make the wig look flat and” wiggy”.

Q. Can I use hairspray on my wig?

A small amount of hairspray can be used but not on a daily basis. Hairspray is not really necessary because the synthetic fibre stays in place without hairspray. Hairspray can be applied to human hair wigs.

Q. Can I use hair dye / highlights on my wig?

Hair dye and highlights can only be applied to human hair wigs. We do not offer this service at this stage but may in the future.

Q. How do I maintain my wig in great condition?

We provide washing instructions for the care of your wig. However, if you have a special occasion or your wig requires special conditioning, we offer an overnight wash and comb up service and for wigs that are showing burring or dryness we offer a full maintenance service.

Q. Can I be active while wearing a wig and will it stay in place?

You can leave your wig on while exercising, but I suggest that for your own comfort it may be advisable to wear a beanie or hat.

Q. Is a wig damaging for my scalp or will it slow my own hair regrowth?

Wearing a wig is not damaging for your scalp and will not slow your own hair growth. I suggest that regular massaging of the scalp will keep the hair follicles active and healthy.

Q. Is a wig hot and itchy to wear?

Yes, it can be hot wearing a wig. I do have some solutions like wig caps and gel bands to help avoid itching. Also the wig caps help absorb the sweat and can be easily rinsed out each day.

Q. Do I need more than one wig?

If you are a permanent wig wearer it is helpful to have 2 wigs. You can have one to wear each day and one waiting for you to have a dinner date. Change your clothes and your wig so you feel fabulous from head to toe.

Q. How often will I need a new wig?

A synthetic wig used every day should last about 12 months. It does depend on how well you are caring for it. You will be given instructions on the care of you wig on purchase.

Q. Will anyone know I’m wearing a wig?

Again, this will depend on how you care for the wig, but most people say that no one knows that they are wearing a wig, which helps their confidence tremendously.